Phone interviews are frequently a first step in the interview process. In these times of Corporate frugality and ever changing plane fares, companies often opt for an initial phone interview for screening of potential candidates. These phone conversations are, in most cases, your first contact with a company. Do not disregard the importance of this first impression.

Here are a few useful hints to help you through the process:
Work with your recruiter to set up either a specific time or “window of time” for the call. This will allow you to be fully prepared and commence the interview with a positive mental attitude.

Make sure your phone (especially if you are on an extension) is audible and in good working order. Avoid portable or cellular phones.
If you own an answering machine or voicemail service, make sure your recording is both courteous and professional.

Make sure family members know how to answer the phone and take messages in your absence. Keep several “WHILE-YOU-WERE-OUT” pads by the phone as aids, and reinforce how important their cooperation is to your search success.

Stand! You will be more energetic. Remember the tone of your voice is amplified three times over the phone. So be aware of any potential distractions, e.g. radio, television, background conversation, etc.

If you have a “call-waiting” feature on your phone, do not interrupt your conversation to answer a call. Should a call come through and there is a distinctive break in the conversation, either ignore it, or make light of the situation.

If you have a bad connection and/or have difficulty hearing the other party, have the person call back, adjust the phone or ask them to speak louder.

Be fully prepared with your notes with regards to: the company, the position, yourself and resume. You then are able to come across as an organized and articulate interviewee.

Again, do not take this step in the interview process lightly. This is a great opportunity to sell yourself and to find out more about the position. Last, but certainly not least, the phone interview is the opportune time to set up your face-to-face meeting. Don't be afraid to ask for the appointment! Have your calendar at hand so you may suggest dates that would be convenient to interview.